Return Policy

All our items are made to order immediately after order placement. We are not a pre-made product. Once your order is made it is immediately placed into production. At this point it is not possible to be refunded for your change of mind.

No exchanges or returns on sale items.

We take no responsibility for your misjudgement or change of mind. We highly recommend taking a look at our size chart before you select your artwork size

In the occasion that you have received a damaged item please email us within 24 hours of delivery of the goods to hello@artybub.com along with a description and photos of the damage so we can discuss further, we will either approve or decline your request/return.

If your return in approved we request you return the artwork in the same packaging it arrived in.

Please be careful during the opening of your artwork, as we take no responsibility for damages caused during opening of your parcel.

Please note, if your return does not meet our Returns Policy it will be returned to you. You will then be liable for the return postage cost. This also is the case for any goods returned to us without pre-authorisation and return approval.

We will remind you that we will not accept a return or exchange for simply a change of mind or damages caused by you.

 

WARRANTY

Our products are checked over for damages and approved before dispatch.

Please note, we are not liable for any misuse of the products and only accept returns if they meet our Returns Policy listed above.

 

CARE FOR YOUR PRODUCT

All art prints must not be placed in direct sunlight, this will risk colour fading. We take no responsibility if you hang your artwork in direct sunlight or any alteration of the image quality such as colour fading or damages.

We advise that you do not hang your prints in moist/steamy areas where water damage could occur. It is not recommended due to potential damage of the paper.

As explained in each product description, we use shatterproof acrylic plexiglass, do not use chemical cleaners or paper to clean the surface as this will cause scratching. Use only a micro cloth, no chemicals when cleaning. We highly recommend using a gentle duster only.

 

IMAGE QUALITY

Images of products on the website may differ slightly to your screen. We have no control over your screen settings.

To ensure you are satisfied with the image quality please look closely by zooming in on the image you intend to purchase before purchasing as we do not offer exchanges or refunds for change of mind due to the image quality.